Privacy Policy

To ensure full transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about how your Personal Data is used and processed. That is why we have created this website. To support this, we use a range of methods and procedures to provide you with relevant information about the handling of Personal Data.
Where we believe you need specific details, we will provide them at the appropriate time.
If you have any questions, we will be pleased to assist and provide any clarification required, subject to applicable legal limitations. You can contact us by email at: info@cerah-fondovia.com

Personal Data will be used solely for the purposes set out in this Policy.

We may process your Personal Data for a range of purposes, including providing you with access to the website, connecting you with third-party trading platforms (the 'Services'), improving the site, safeguarding our rights and interests, supporting the maintenance and delivery of the Services, complying with applicable legal and regulatory requirements, and carrying out administrative and business operations necessary for the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To use important tools that help protect your rights in relation to Personal Data:

To help you exercise your rights, we have dedicated resources in place. You may contact us at any time to request access to your Personal Data. We can update or delete your information, restrict its use for specific or general purposes, and transfer it to you or to a third party. We will make every reasonable effort to fulfil your request.

Protect your personal data:

While we cannot guarantee absolute security for your Personal Data, we are committed to using a range of measures and technologies to keep your Personal Data protected.
Our Privacy and Security Policy is comprehensive.

1. The Scope?

This policy explains what types of Personal Data the Company collects from individuals, how that data is processed, shared with third parties, protected, and otherwise handled.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information that we hold or can reasonably access.
In this Policy, "processing" means any operation involving the use or collection of Personal Data. This includes the organisation, structuring, and storage of Personal Data.
Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly collect information from, or permit the use of our services by, anyone under 18 years of age. If we become aware that we have collected information relating to a child, we will delete it as soon as reasonably possible.

2. What Personal Data Do We Hold About You?

When you use our services or channels, or visit our website, we collect Personal Data. In some cases, we ask you to provide your Personal Data directly. In other cases, we collect it by reviewing how our services or service channels are used, or through information shared with us by our third-party partners.

3. You are not required to provide the company with personal information, and any implications of not doing so will be stated clearly.

You are not required to provide us with any Personal Data. However, in some cases, choosing not to do so may limit our ability to provide the Services or may prevent users from accessing the website.

4. What Personal Data may we collect? When you visit our website, we may collect the following personal information:

This includes details of your online activity log, traffic data (including your IP address, the date and time of access), your selected language, software crash reports, the browser type used, and information about the device you used. The information collected is not considered personal information and cannot be used to identify you.
Personal Data we receive from you: any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to enable trading: this may include your full name, address, phone number, and email address.

5. Legal Basis and Purposes for Processing Personal Data

6. Disclosure of Personal Data to Third Parties

The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, providers of IP address-related services, and user experience analytics providers.
You may also request that we share specific Personal Data relating to you with third-party trading platforms. In such cases, we will transfer the Personal Data you have provided to us to those third-party trading platforms. Any use of your Personal Data by those platforms will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners where this is necessary to support, improve, and develop the products and services we provide to our customers.
Where necessary to protect the rights, property, or interests of third parties, the Company may disclose Personal Data to relevant regulatory, local, or other official authorities.
We may also share your Personal Data with prospective investors, purchasers, or lenders to the Company or to any other company within our group, in connection with the same transaction, including any transfer or sale of assets of the Company or any other group company, or as part of a merger, reorganisation, consolidation, or insolvency process involving the Company or any other group company.

7. Cookies and third-party services

We may use third-party services, including advertising providers that display ads on our website and analytics companies. These providers may also use cookies and similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They help collect information about your preferences and browsing activity so we can improve your experience, remember your settings, and tailor products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporary files downloaded to your device and remain active only until you close your browser. We may also use persistent cookies. These stay on your device for a period of time after your browser is closed. They help the Website recognise you as a returning user and make it easier for you to visit the website again.

Types of Cookies:

We may use them in line with their intended purpose:

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. Retention of your personal data

The Company will retain your Personal Data only for as long as necessary to fulfil the purposes of processing set out in this Policy, or for longer where permitted under applicable laws, regulations, internal policies, or binding orders.
We will share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We review the Personal Data we hold on a regular basis to ensure it is no longer retained than necessary.

9. Transfer of personal information to third countries or international organisations

10. Personal Data Security

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.
While we take reasonable steps to maintain the security of your Personal Data, we cannot guarantee that it will remain fully secure at all times. We are also not liable for any indirect, incidental, or consequential loss or damage resulting from the use or disclosure of Personal Data, including, without limitation, any disclosure caused by transmission errors, unauthorised access by third parties, or any other circumstances beyond our reasonable control.
Where required by law or in circumstances outside our control, we may need to disclose your Personal Data to third parties, such as competent public authorities. In such cases, we cannot control how those third parties protect your Personal Data.
Please note that Personal Data cannot be transmitted over the internet with complete security. Accordingly, the Company cannot guarantee the security of any Personal Data that you send to Us online.

11. Links to third-party websites

The website may include links to third-party websites and applications. These websites and applications are not controlled or supervised by the Company. We are not responsible for how such websites or applications collect or process Personal Data, and this Policy does not apply to any activities carried out through them.
If you visit any third-party website or application, we recommend reviewing its privacy policy before choosing to access or use it. We also advise you to consider carefully before providing any Personal Data to such third parties.

12. Changes to This Policy

Before visiting any third-party website or app, we recommend reviewing its privacy policy carefully and deciding whether you wish to access or use its services. We also advise caution before sharing any Personal Data with such parties.

13. Your rights regarding your personal information

You have the right to ask us to confirm whether we process your Personal Data, to correct any inaccuracies, and to delete any Personal Data that is no longer necessary for the purpose for which it was collected. You may also ask us to limit how your personal information is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, you may contact us by email at the address below.
Right of access
The Company may confirm whether Personal Data relating to you is being processed. If so, you have the right to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Where requested, the information will be provided in electronic form.
Your right of access must not adversely affect the rights and freedoms of others. If fulfilling your request would negatively affect another person's rights and freedoms, the Company may refuse the request or limit the extent to which it can be fulfilled.
Right to rectification
The Company will correct inaccurate Personal Data. You also have the right to request that incomplete Personal Data relating to you be completed, taking into account the purpose of the processing.
Right to erasure
This right applies in the following circumstances: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, on grounds relating to your particular situation, to the processing of your Personal Data where such processing is based on the legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased in order to comply with a legal obligation binding on the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of processing
If you contest the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing has been restricted, your Personal Data may only be stored unless you give your consent, or unless processing is required for the establishment, exercise, or defence of legal claims, for the protection of the rights of another individual, or for reasons of important public interest under applicable law.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured, commonly used, and machine-readable format.
You also have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data relating to you where such processing is based on the legitimate interests pursued by the Company or a third party. This includes profiling based on those legitimate interests. If we demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or if processing is required for the establishment, exercise, or defence of legal claims, we may continue such processing.
In relation to direct marketing, you have the right at any time to object to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
You have the right to submit a complaint to the relevant supervisory authority.
You may also lodge a complaint with a supervisory authority responsible for protecting individuals' rights in relation to the processing of Personal Data.
Applicable laws may limit your rights in relation to your Personal Data, as described in this section 13.
We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, taking into account the complexity of the request and the number of requests received. If an extension applies, we will inform you within one month of receiving your request and explain the reasons for the delay.
Unless otherwise required under section 13, the information you request when exercising your rights under this section will be provided free of charge. However, if a request is manifestly unfounded or excessive, particularly if it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.
If we have reasonable doubts about the identity of the person making the request, the Company may ask for additional information to verify that person's identity.